Coronavirus: what if I need to renew or apply for documents?

Due to the coronavirus emergency, many public offices are closed. Immigration offices of police headquarters (questure) are also closed to the public. The law says that they will be closed until April 9th, but the date could be extended for a longer time. In this case, a new law will say the new closing date.

Below you can find useful information if you need to apply for documents during these days:

  1. If you have to ask for the residence permit for the first time or you need to renew the one you already have: you can go to questura only after April 15th, 2020. Do not worry that there are too many days in between, there is a special authorization and you will not incur in any trouble.
  2. If your residence permit expired after January 31st, 2020 and has not yet been renewed – do not worry because the new law says your permit is valid until June 15th, 2020.
  3. If your residence permit expires before April 15th, 2020, do not worry because the law says your permit is valid until June 15th, 2020.
  4. If you have had a negative response from the commission or the court, but you still have not appealed – do not worry because everything will remain unchanged until April 15th. You can start looking for a lawyer in the meantime.
  5. If you have an expulsion or validation of the detention order, this law still keeps them valid. This means that your situation does not change.
  6. If you need to submit a request for asylum (first or repeated), you can contact the questura in the city where you live to find out how to make an appointment. For these applications, the law says that questure are still working. If the questura tells you it can’t be done, you can ask a lawyer for help to file your request through the court.
  7. If you were about to submit a request to the administrative court because you had not been granted a work permit, remember that this law allows you to proceed after April 15th 2020. During this period, the time limits set before are suspended and start again after April 15th.
  8. If you have identification documents (identity card, driving license, etc.,) that have expired or about to expire, remember that the law says the documents are valid until August 31st, 2020. However, if you need your I.D. to go to another country, then you must respect the expiry date stated on the document.

If you have questions and do not know who to ask, you can call the ARCI-UNHCR free number 800 905 507

The Italian Council for Refugees (CIR) also offers legal support. The offices are closed, but they can be reached by phone. Find here all the phone numbers.

Read how to deal with documents during the coronavirus emergency in other languages:

For more information, you can visit the ARCI-UNHCR website

Read more on useful information about the coronavirus and more information for migrants.